MJR Training Institute offers a variety of short and skills-based courses designed to equip students with the practical skills needed for immediate entry into the workforce. Whether you’re looking to start a career in customer service, hospitality, or office administration, these courses provide focused, hands-on training to help you succeed in your chosen field.
Available Short & Skills Courses:
Call Centre
If you’re interested in customer service and communication, the Call Centre course at MJR is an ideal starting point. This course covers the essential skills needed for working in a call centre, including effective communication, problem-solving, and handling customer inquiries.
Key Skills:
- Customer communication techniques
- Call handling and resolution
- Managing customer queries efficiently
- Maintaining a positive company image
Call Centre Management
For those looking to take on leadership roles in customer service environments, the Call Centre Management course focuses on managing teams and optimizing call centre operations.
Key Skills:
- Leadership and team management
- Performance monitoring and reporting
- Quality assurance in call centre operations
- Effective training and development of call centre agents
Receptionist
The Receptionist course is perfect for those who want to work in the front office of businesses, hotels, or medical practices. This course covers everything from greeting clients to managing appointments and handling inquiries.
Key Skills:
- Professional phone etiquette
- Appointment scheduling and office administration
- Customer service and interpersonal skills
- Front desk operations and management
Computerised Cashier
In today’s retail and service industries, having skills in computerized cashier systems is essential. The Computerised Cashier course teaches you how to use point-of-sale (POS) systems and handle transactions accurately.
Key Skills:
- Operating computerized cash registers
- Managing payments and issuing receipts
- Stock management and inventory control
- Handling customer transactions professionally
Waitering – Hotel & Casino
For those who want to work in hospitality, particularly in hotels or casinos, the Waitering course provides practical training in customer service, table settings, and food and beverage service.
Key Skills:
- Food and beverage service techniques
- Table settings and customer interaction
- Managing customer orders and requests
- Working in high-paced environments (hotel & casino settings)
Office Practice
The Office Practice course is ideal for those interested in office administration and management. This course covers office systems, communication, and day-to-day administrative duties.
Key Skills:
- Office administration and organization
- Handling office correspondence and documents
- Time management and multitasking
- Basic office technology (computers, office software)
Why Choose MJR Training Institute for Short Courses?
- Focused, Practical Training: Each course is designed to provide hands-on experience that directly applies to the workplace.
- Industry-Relevant Skills: Gain the skills that employers are actively looking for in industries like customer service, hospitality, and office administration.
- Quick Certification: Many of these courses can be completed in a short amount of time, allowing you to enter the workforce quickly.
- Expert Instructors: Learn from instructors with real-world experience who will guide you through the latest industry practices.
- Flexible Options: Take courses that suit your schedule and help you balance other commitments.
Get Started Today!
Whether you’re looking to build a career in call centre management, office administration, hospitality, or retail, MJR Training Institute’s short courses provide the perfect opportunity to fast-track your career. Visit MJR’s Westonaria or Vanderbijlpark campuses to find out more and enroll today!
